Frequently Asked Questions
Everything you need to know about shopping with Jelita Wardrobe
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 14-day return policy for items in their original condition with tags attached. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary cuts may vary slightly by design.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized digital wallets like Apple Pay and Google Pay.
Can I track my order status?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.
Are the colors of the clothing accurate on screen?
We strive to display our products as accurately as possible; however, actual colors may vary slightly due to different monitor settings and studio lighting.