Returns & Exchanges
At Jelita Wardrobe, your satisfaction with our modest fashion collection is our priority. If your purchase doesn't fit perfectly or meet your expectations, we offer a hassle-free return and exchange process within 14 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and submit a formal request.
Secure Packaging
Place the items in their original packaging with all tags, labels, and hygiene seals intact to ensure they are eligible for processing.
Ship the Items
Affix the provided return shipping label to your parcel and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing